About ESB
ESB is a service delivery platform uniquely designed for frontline services to reduce costs and deliver better IT. -Complete managed service via the Cloud -Designed from Local Government and public services -Created for fr
ESB is a service delivery platform uniquely designed for frontline services to reduce costs and deliver better IT.
-Complete managed service via the Cloud
-Designed from Local Government and public services
-Created for frontline public services
-Business deployment method and pre-requisites
-Full configuration by the customer
-Sustainable, flexible and future-proof
FEATURES
Software-as-a-Service
-Utilises the latest in cloud computing technology
-Robust and flexible
-Hosted across multiple secure UK data centres for maximum resiliance
-No hardware, no headaches
Workflow
-Fast, reliable and powerful workflow engine provides automation of business decisions
-Easily create and quickly modify complex business processes
-Develop a set of business rules to control every aspect of a business process from end-to-end
Mobile Working
-Support for the latest generation of mobile devices from industry-leading manufacturers such as Apple and HTC
-3G technology eliminates the need to return to the office to synchronise data
-Optional integration with GPS provides location awareness
Self Service
-A dedicated Self-Service portal allows customers to directly interact with business processes
-Use corporate branding to fully integrate the look and feel of the portal with other web sites
-Customers can register with the portal to track the progress of items they have submitted
Correspondence
-Easily develop a range of correspondence documents such as letters, forms and invoices in a variety of formats including Adobe PDF
-Documents can be generated on-demand or automatically by the workflow engine
-Reduce costs by switching paper-based systems to electronic correspondence
Messaging
-Automatically generate e-mail messages to inform staff of new work, keep customers informed, or to inform managers of critical events and thresholds
-Initiate business processes in response to inbound e-mail messages, with auto-responders
-Generate SMS text messages at any point during a business process
-Utilise ServiceBuilder's in-built messaging system to quickly and efficiently communicate with groups of staff
Electronic Document Management
-Store documents electronically within a folder structure or link them directly to a business process
-Full-text searching of all documents, including Microsoft Word and Adobe PDF
-Direct integration with a range of scanning devices
-Optical character recognition (OCR) technology extracts text from scanned documents allowing them to be searched
Address Management
-Reduce address input time for your staff
-Eliminate database spelling mistakes and formatting errors
-Improve or remove poor quality address data and validate your customers’ identity
-Integration with the National Land and Property Gazetteer (NLPG) and Royal Mail PAF®
Mapping/GIS
-Support for a range of mapping providers including Bing Maps and solutions from GGP Systems.
-Ability to integrate spatial data into workflow decisions
Business Intelligence
-Custom dashboards provide key information at-a-glance using gauges and graphs
-Detailed reports can easily be written and made available to groups of users
-Integration with a range of industry-leading report-writing tools such as Crystal Reports
Authentication and Security
-Full integration with Active Directory for authentication and authorisation
-Flexible role-based architecture providing granular access control
-Comprehensive auditing facilities
-Optional two-factor authentication for enhanced security
Feb 26, 2021
Version 21.02
Support for relationship field properties on client rules
Minor bug fixes
Previous Versions
Here you can find the changelog of ESB since it was posted on our website on 2016-10-31 07:13:37.
The latest version is 21.02 and it was updated on 2024-04-22 09:19:53. See below the changes in each version.
ESB version 21.02
Updated At: 2021-02-26
Changes: Feb 26, 2021
Version 21.02
Support for relationship field properties on client rules
Minor bug fixes
ESB version 1.5
Updated At: 2015-10-07
Disclaimer
Official App Store Link
We do not host ESB on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for ESB is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
